How Consumer Feedback Helped Lead to This Company’s Redesign and Pivot

How Consumer Feedback Helped Lead to This Company's Redesign and Pivot


Sometimes, the pivot in your business model is just a short leap from your original idea.


2 min read

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In this video, CEO of Loom Analytics Mona Datt talks with Entrepreneur Network partner Mars Discovery District about the changing nature of the company’s product. Loom Analytics is a Canadian-based company that helps lawyers and insurance companies pinpoint trends in the law like judge rulings and lawyers’ court performance.

Datt speaks about how Loom initially planned to position itself as a research company, but over time realized it would serve a greater customer base by offering a more interactive experience. Datt says one of the main pieces of feedback the company received was how companies could integrate Loom into their daily routines. This encouraged Datt and her team to make adjustments in the user experience and interface of Loom’s website.

Click the video to hear more from Mars Discovery District and Mona Datt. 

Related: Want to Turn Your Side Project Into a Full-Time Business? Here’s How This Man Did It.

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